Privacy Manager

We are Domanský s.r.o., registered office in Českobrodská 566, Prague 9, Company ID 62914910, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 35498, and as your administrator we process your personal data.

What personal data we process

The personal information you provide us

We process personal information you provide to us.

Personal data that we obtain other than directly from you

As part of our joint marketing campaigns, we can also process your personal information. For marketing campaigns, or for the purpose of properly fulfilling the contract, we can combine them.

In the event that your personal data will be passed on to another entity, we will notify you in advance, including the details of whom we pass on. If someone passes your personal data to us, they must also inform you in advance.

Third-party personal information you provide us with

If you provide us with personal information of third parties, it is your duty to inform the person concerned and to ensure that he / she agrees to these terms and conditions of personal data protection.

Personal data we process automatically

When visiting our website, we can collect certain information such as IP address, date and time of access to our website, information about your web browser, operating system, or language settings. We can also process information about your behavior on our website, for example, what links to our website you visit and which goods are displayed to you. However, information about your behavior on the web is anonymized because of your maximum privacy, so we can not even assign it to a particular user, that is, a specific person.

By accessing our website from a mobile phone or similar device or through one of our mobile apps, we can also process information about your mobile device.


We also automatically cookies.

Camera systems at our premises

We automatically process camera recordings at our premises.

Our stone shops are monitored by camera systems with online transmission and recording. We have cameras at our premises both for prevention and for clarifying possible illegal activities. We are the operator of the CCTV system, Domanský s.r.o ..

Versions for mobile phones and mobile apps

If you enter our website from a phone, tablet, or similar device, we optimize it for these devices. In this case, we process your personal information in a manner similar to that of your computer.

Why We Collect and Process Your Personal Information

We process your personal data for the following reasons:

  • Purchase of goods and services: Firstly, we process your personal information to properly process and deliver your order. If any problems arise, we know who we can contact with your personal information.
  • Customer Care: If you contact us with a question / issue, we need to process your data to answer / resolve it. In some cases, personal data may also be passed on to third parties (eg goods carriers).
  • User account: Due to the personal data you provide us in your user profile, you can access many useful features (for example, if you enter your phone number, we can easily tell you when your order will be delivered). You can change the data you enter at any time, except for the e-mail address used to access your user account.
  • Marketing activity:

E-mail marketing: We send you e-mail business with your consent. You can easily unsubscribe from your business news by emailing or calling 731036734
Marketing competitions: In some cases, the winner of the contest may be taken or, filmed, especially in order to increase the transparency of our marketing competitions. We process this personal data based on our legitimate interest, which is to increase the credibility of the marketing competitions in the eyes of other competitors and to increase the attractiveness of these competitions. You can object to this processing please see contact above.

  • Improving our services: With the history of your orders and web site behavior, we can offer more relevant offers for other goods, such as accessories for purchased products. In certain places, we display products that are right for you and meet your needs and interests. To optimize the elements on the web, we can also use the Variety Testing tools (so-called A / B testing), Google Analytics, Facebook analytics, and so on.
  • Customer reviews of goods and services: Once you have purchased goods or services, you may be asked to evaluate them. Evaluations can also be made on their own initiative.
  • Enforcement of rights and legal claims and control of public authorities: We may also process your personal data because we need it to exercise our rights and legal claims (for example, if you have an unpaid claim). In addition, we may process your personal information on the grounds that we need it for purposes of public authority inspections and other similarly serious reasons.

We process personal data on these legal documents

Performance and conclusion of the contract

We need a large part of your personal information to make a purchase or other agreement with you in relation to the goods or services you want to buy with us. Once the contract is concluded, we process your personal data to properly deliver the purchased goods, so that we can properly provide you with the services you have purchased. Based on this legal reason, we mainly process billing and delivery data.

Eligible interests

We also use your personal information to provide you with relevant content, that is, content that is of interest to you. Based on legitimate interest, we process in particular personal data we process automatically and cookies.

For the same legal reason, we can send you e-mail and SMS messages to our customers. Processing of your personal data on this legal basis is also happening with camera monitoring at our individual sites.

If we process your personal data for this reason, you can object to this processing by writing to your or by calling 731036734


For the purpose of sending e-mail marketing and telemarketing, we process your personal data based on your consent. We send you an e-mail business message based on your permission. You can easily unsubscribe from your sales announcements by emailing or calling 731036734. If you grant us your consent to the processing of your personal information, you can revoke it at any time.

Transmission of personal data to third parties

In these cases, we pass on your personal information to third parties:

  • Deliveries: The carrier you selected will never be able to deliver the ordered goods if we did not provide data to the buyer, where and to whom to deliver the goods. We will deliver these data to the carrier as you fill in the order. The data transmitted in this way includes your first name and surname, delivery address, telephone number where the carrier can contact you and, if the goods have not been paid in advance, and, if applicable, the amount to be paid when goods are taken over. The carrier is entitled to process the personal data we transmit to him only for the purpose of delivering the goods and then to delete the personal information immediately.
  • Deliveries of goods that our contractor stores: If you order goods from our contractual partner, we need to forward your personal data to this contractual partner to complete the order. The data transmitted in this way includes your first and last name, the delivery address, the telephone number where the carrier can contact you, and if the goods have not been paid in advance, and, if applicable, the amount to be paid when the goods are taken over. This contractor must then pass on the personal data to the carrier who will deliver the goods, otherwise the carrier will be unable to deliver the goods. Both the contractual partner who stores the goods for us and the carrier are obliged, in relation to the personal data we transmit to them, to use these personal data only for the purpose of storing / delivering the goods and then to delete them immediately.
  • Payment cards: our company does not have information about the payment cards you pay with us. Your payment card information is only available to the secured payment gateway and the relevant banking institution. European Union regulation called PSD2: This provision requires the paying customer to be verified to prove that he is a genuine, authorized payment card holder with regard to a legitimate interest in carrying out the transaction. The paying customer will be verified before the payment is authorized and the funds are deducted from the cardholder's account. The above data is stored only by payment card issuers.

How long do we process your personal information?

First of all, we will process your data for the duration of the contractual relationship between us.

In the case of processing of personal data to which consent has been granted, your personal data will generally be processed for a period of 7 years or until such consent is withdrawn.

In the event that you subscribe to business communications, we will process your personal data for a period of 7 years. until you express your disagreement with their further sending.

Please also note that the personal data that are necessary for the proper provision of the services, in order to fulfill all our obligations, whether these obligations result from a contract between us or from generally binding legal regulations, we must process whatever your consent has been given for the period stipulated by the relevant legal regulations or in accordance with them (eg for tax documents, for at least 10 years).

We process data obtained through a user account or other similar way for the duration of our use of our services and usually for 5 years after their cancellation. Subsequently, only basic identification information and an indication of the reason for which the user account was canceled or the data that is part of the operational backups are usually stored for a reasonable period of time.We are saving your camcorder records for 90 days by default.

If there is an offense in the monitored area, we can contact the police and submit the records to the appropriate authority (police, court, etc.). In this case, records are not deleted after 90 days, but for reasons of proof, we keep them in the final case.

Security of personal data

Your personal information is safe for us. In order to prevent unauthorized access and misuse of your personal data, we have put in place adequate technical and organizational measures.

We care very much about protecting your personal information. That's why we not only regularly check their security, but we continually improve our protection.

We are trying to use such security measures that provide sufficient security with respect to the state of the art. The security measures adopted are then regularly updated.

Personal information for persons under 16 years of age

Our online store is not intended for children under 16 years of age. A person under the age of 16 can use our internet shop only if his or her legal guardian (parent or guardian) agrees to do so.

What rights do you have to protect your privacy?

In relation to your personal data, you have, in particular, the right to revoke your consent to the processing of your personal data at any time, the right to correct or supplement your personal data, the right to request a limitation on processing, the right to object or a complaint against the processing of your personal data, the right to access your personal data , the right to request the transfer of your personal data, the right to be informed of a breach of security of your personal data and, under certain conditions, the right to delete some of the personal data we process about you (so called "forgotten").


If you believe that the personal data we process about you are incorrect, you may contact us

Access (Portability)

You can ask us to send you an overview of your personal information by emailing or calling 731036734

At the same time, you have the right to access this information regarding your personal information:

What are the purposes of processing your personal information
What are the categories of personal data concerned
Who, besides us, are the recipients of your personal information
The scheduled time for your personal data to be stored
Whether you have the right to claim from us the repair or erasure of your personal data or the restriction of its processing or object to such processing
Information about the personal data source if we did not get it from you


In addition, you may ask us to delete your data (but the deletion will not affect the data we have to keep under the law (such as invoices or credit memos).) If your personal data will be needed to determine, exercise or defend our legal claims, your the request is rejected (for example, if we have an outstanding debt or a claim in progress).

Please note that the key information about your credit card is not stored at our company but at our payment gateway. Therefore, this data can not be erased from us and you need to contact the payment gateway through which you made the payment.

Except for the above, you have the right to cancel in the following cases:

  • Personal data are no longer needed for the purposes for which they were processed
  • You have withdrawn your consent under which the data was processed and there is no further legal reason for processing the data
  • You have objected to the processing of axes. and you believe that when assessing your objection, it will become clear that your interest in processing is predominant in a particular situation. of these axes. data
  • Personal data is processed unlawfully
  • The obligation of deletion is determined by a special legal regulation
  • This is the axis. children under the age of 16

Statement of Objection

Some of your personal data are processed by our legitimate interest (see the chapter on these terms, entitled "We process personal data on these legal documents"). If there are specific reasons on your side, you may object to the processing of your personal data. You can raise this objection by emailing or calling 731036734.

Restriction of processing

If (a) you deny the accuracy of your personal data, (b) your personal data is being processed unlawfully, (c) we no longer need your personal data for processing, but you need it for the determination, performance or defense of your legal claims, or (d) has raised an objection under the preceding point, so you have the right to restrict the processing of your personal data.

In such a case, we may process your personal data only with your consent (except for the storage or backup of the personal data in question).

Submitting a complaint

If you believe that your personal data is being processed unlawfully, you also have the right to file a complaint with the Personal Data Protection Authority. However, we will be glad if you will deal with us first. You can always contact us by email or call 731036734.

These Privacy Statements, including their components, are valid and effective from May 25, 2018, and are available electronically at