Express delivery
Large selection of carriers
Satisfaction guarantee
Insta360 FlexiCare is a premium service designed for Insta360 X4 owners who want to protect their gear from accidental damage. Instead of expensive repairs, it allows for quick and affordable camera replacements – up to twice a year.
Key benefits:
Up to 2 camera replacements per year for a minimal fee
Free shipping both ways (shipment and delivery).
Low price compared to standard repairs.
Quick replacement instead of lengthy repair.
Easy activation via the web or mobile app.
2. Service activation
Go to the official activation website: https://www.insta360.com/support/Insta360Care/activate
Fill in your name, email, phone, camera serial number and activation code.
After successful activation, you will receive a confirmation with a reference number.
Activation is possible within 15 days of camera activation.
3. Submitting an exchange request
If the camera is damaged:
Log in to the website and fill out an exchange request, they sent the camera for free.
4. Camera handover and exchange
Upon receipt of the damaged camera, a new one will be sent to you immediately.
Service is carried out at authorized service centers.
