Express delivery
Large selection of carriers
Satisfaction guarantee
Insta360 FlexiCare is a premium service designed for Flow 2 Pro owners who want to protect their gear from accidental damage. Instead of expensive repairs, it allows for quick and affordable device replacements – up to twice a year.
Key benefits:
Up to 2 stabilizer replacements per year for a minimal fee
Free shipping both ways (shipment and delivery).
Low price compared to standard repairs.
Quick replacement instead of lengthy repair.
Easy activation via the web or mobile app.
2. Service activation
Go to the official activation website: https://www.insta360.com/support/Insta360Care/activate
Fill in your name, email, phone, device serial number, and activation code.
After successful activation, you will receive a confirmation with a reference number.
3. Submitting an exchange request
If the stabilizer is damaged:
Log in to the website and fill out an exchange request, the device will be sent free of charge.
4. Equipment handover and exchange
After receiving the damaged device, a new one will be sent to you immediately.
Service is carried out at authorized service centers.
